Know Your Team

Here's how to turn off Google SSO and turn on SAML SSO

Turning on SAML SSO

Here's what we've noticed other managers implementing in their own teams.

How our Heartbeat Check-in works + exactly what it looks like in action.

Here's how to customize the Social Questions for your team.

Here's how to turn tools on/off in Know Your Team.

Here's what a manager vs. direct report sees when running a one-on-one meeting.

Here's how to use Actions Items in our One-on-ones feature.

How do you schedule a 1:1 in KYT? Here's exactly how.

Want to connect your KYT 1:1s with your Outlook calendar? Here's how.

Here's how to customize + send our Icebreakers.

How to best introduce + announce KYT to your team for the first time.

Here's how to invite your direct reports to KYT so they can participate.

Best practices for using KYT within an enterprise organization

Find answers and get help from Intercom Support and Community Experts

Track the progress of all tickets related to your company

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